Martin Grunstein studied psychology and marketing at the University of NSW. He spent four years in sales and marketing with Colgate-Palmolive before setting up his own marketing company in 1985.
Martin's outstanding results with over 400 companies across 90 industries have made him Australia's most in-demand speaker on Outstanding Customer Service.
He has also worked with sportsmen up to international level in Rugby League, Rugby Union and Soccer, taking teams from losing to winning situations by teaching players the mental side of their game.
Martin doesn't hype people up. Instead, he teaches techniques that can be immediately applied to business in the areas of professional attitude; understanding the customer ego; and learning to generate the repeat and referral business that keeps the bottom line healthy.
One of Martin's strengths is his ability to customise his material to the needs and situation of an individual organisation and that is one of the strongest themes in the many corporate testimonials that are evidence in the success of his involvement in a conference or meeting.
Martin's keynote presentations, or workshops for smaller groups, will make you laugh but it's the results you get from the techniques that will keep you smiling.
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