Keynote Speaker, Leonie Collins CSP (Certiﬁed Speaking Professional) is in great demand on the Australian and International Corporate Speaking circuit. As a well known identity in the business sector, Leonie is regarded as a leading authority on Engagement, Customer Service, Change Management, Performance Management, Presentations Skills and as a Communications Expert.
Leonie has built a reputation as a highly skilled and experienced Speaker, Trainer and Consultant and has been at the cutting edge of developing innovative and interactive corporate in-house training programs for over 20 years.
Leonie was the inaugural National President of the Australian Sales Institute and one of the Judges for the 2008 National Awards of the International Customer Service Professions and a Founding Fellow.
Leonie is committed to providing clients with services that are tailored to their speciﬁc requirements and add value
to their business. She has designed and developed customer service and selling skills programs, CD?s, videos, on line assessment and training manuals for a range of clients.
Having worked successfully in sales and marketing herself, Leonie has a clear understanding of the skills, processes, attitude and performance measures required to create a dynamic and highly successful team and culture. Her simple down-to-earth, easy-to-apply techniques and tools have helped to change the culture of hundreds of businesses across Australia, set performance management benchmarks, and improved individual attitudes.
CLIENT LIST :
ANZ, Bonlac, National Mutual, Johnson & Johnson,Telstra, DuPont, ICI,Tandem, Harvey World
Travel, Hewlett Packard, Digital, Mobil, Hoechst, Coles Myer, Price Waterhouse, Optus, KLM,
Qantas, Email, Dorf, Department of Education and Employment, AMP, Hutchinson, National
Bank, Dennis Family Homes, Australia Post, Grant Thornton, MCVB, Paciﬁc Dunlop and The
Australian Grand Prix, Building Commission, CPA , ICAA, CSL, Powercorp, SP Ausnet to name
but a few.
A TASTE OF CHEESE - CHANGE MANAGEMENT
FISH! & TIPS - CUSTOMER SERVICE
HANDLING YOUR AUDIENCE - CUSTOMER SERVICE
HOW TO GET YOUR ACT TOGETHER - PERSONAL DEVELOPMENT/
FROM CAMPUS TO CORPORATE - PERSONAL DEVELOPMENT/
BUSINESS PROTOCOL - PROFESSIONAL ETIQUETTE
Leonie is an Accredited Trainer
and Licensee of:
WHO MOVED MY CHEESE
CHANGE AND WIN PROGRAM in
conjunction with Matrix Plus
The World famous
FISH FOR LEADERS
FISH FOR SCHOOL
FISH CULTURE, through Mind
Resources - CUSTOMER SERVICE,
TEAM BUILDING, CULTURE CHANGE
A accredited consultant of
through Maura Faye. - PRESENTATION SKILLS
An accredited consultant DTS
International and Geier Learning
Systems with a suite of on-line
SUPER DISC and STAR
PERFORMANCE to Measure
and Manage Performance - TEAM BUILDING, MEASURE & PREDICT
PERFORMANCE, SELECT THE
HIGH ACHIEVER, 360
STRUCTURED COACHING, JOB RETENTION, ORGANISATIONAL DESIGN & DEVELOPMENT, CULTURE
ENTERTAINER: Leonie is a dynamic and versatile speaker, trainer, performer and presenter who
brings her vast and varied experience in business. theatre, TV, radio and film to conferences, special events and corporate entertainment.
Leonie designs and delivers tailored entertaining presentations to take any event from ordinary to extraordinary.
Whether you're looking for a motivational entertaining speaker to engage and hold your audience,
a fun emcee to host your next function, a corporate hoax to fool your guests, a roving performer to play with your delegates or a skit to sell services and products.
She's a woman of many faces.