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Travels From:
Sydney
Fee Range: E
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Strategic Advisor and Luminary, Accenture
Chair, Ministerial Digital Identity Expert Panel
Chair, Services Australia Interim Independent Advisory Board
Professor, University of New South Wales
Former Minister for Customer Service and Digital Government, New South Wales Government
Victor is a public figure focused on the advancement of digital government and developing trusted, valued services for citizens. He is a seasoned government leader, having served as a Minister in New South Wales for 12 years, and is best known for his role as Minister for Customer Service and Minister for Digital. He is celebrated for the creation and transformation of the Department of Customer Service. He is considered the pioneer of digital government in Australia, and his achievements have been admired, studied and modelled by other governments around the world.
Victor brings 26+ years of government experience, including 12 years as a former member of Parliament and Cabinet member. In March 2023, he retired from government and is now a part-time professor at The University of New South Wales and a public evangelist for digital government advancement.
Victor serves as an independent advisor and board member to corporate boards and governments with a focus on digital technologies and mental health.
In September 2023, Victor launched ServiceGen, which provides advice to governments and large organisations to help them profoundly shift service delivery for the times ahead.
Awards and Recognition
* Honorary ACS Fellowship (2023)
* The Australian's Top 100 Innovators (2022)
Board of Directorships
* UNSW-UTS Trustworthy Digital Society Hub, Director - 2023 - Present
* Brain and Mind Centre, Advisor, 2023 - Present
* Tech Council of Australia, Board Member, 2023 - Present
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