Fee Range: B
Jodie has over nineteen years experience in varying industries such as retail, tourism and hospitality, working for world leading organisations throughout Asia and Australia.
Jodie's business Armore Service Development was established 1994, and has grown to become the sales and service training consultancy of choice for some of the most prestigious and successful organisations.
Armore Service Development was â€˜Highly Commended' in the year â€˜2000 Australian Achiever Award's for best â€˜Employment, Training & Consultancy Services' and Jodie has featured on the front cover of both the â€˜Australian Small Business' magazine and â€˜Direct Marketing International' in the UK and Europe.
With over three years experience in Japan working with multinational organisations such as Richo, Daikyo, Sanyo; International College of Tourism, as well as an exhaustive prestige client base in Australia, her training, business and communication skills are highly developed.
Jodie was a Senior Lecturer at Macleay College, Sydney, for 10 years in the Faculties of Business, Real Estate, Travel & Tourism & Hospitality Management. Jodie speaks to varying National industry forums on service excellence, cultural diversity, quality related issues and motivation within Australia and overseas.
She has been described as the â€˜Human Dynamo', and the â€˜Change Maker' as a result of her high impact keynotes and ability to bring about change in the corporate environment. As one of the most sought after speakers, she offers a unique balance between educating and entertaining her audiences through the use of humour coupled with her infectious enthusiasm. Using relatable analogies, she is renown for her ability to connect with all age groups and varying levels within organisations.
Customer Service Excellence = Power
Motivation = Success
Effective Marketing & Merchandising
Strategic Sales Success
Maximising Employee Performance
Successfully Selling To Asian Markets
Managing Cultural Differences